By Dr. Cynthia Silvia  |  04/16/2025


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Global business leadership is vital in our interconnected world for several reasons. With climate change and the depletion of valuable resources, global business leadership must ensure that businesses adopt sustainable practices in their corporate strategies. Sustainability minimizes a company's ecological footprint and contributes to a more equitable and healthier world.

Organizations prioritizing sustainability foster a culture of innovation, collaboration, ethical behavior, and fair labor practices. In turn, that builds trust and goodwill between stakeholders at home and abroad.

The economic resilience resulting from sustainable business practices can significantly reduce costs and waste. As governments worldwide impose stricter economic and environmental regulations, global leadership and sustainability will help businesses stay ahead of compliance. Consequently, they are more likely to avoid legal complications and position themselves as responsible corporate citizens.

 

Global Business Leadership, Sustainability, and the Impact on Consumers

Consumers often prefer brands – domestic or international – that demonstrate business leaders’ commitment to society and sustainability. Sustainable leadership can improve a brand’s reputation by attracting loyal customers and top talent. Business leaders can drive sustainability while maintaining profitability by investing in eco-friendly products and services that meet market demands and maintaining a focus on thoughtful business strategies.

Similarly, implementing energy-efficient technologies and processes can lower costs while reducing a company's environmental impact. Measuring and reporting sustainability metrics builds transparency, trust, and accountability between leadership, consumers, and company stakeholders.

 

Global Business Leaders in a Sustainable Globalized World

Global business leaders today must focus on driving sustainability practices while maintaining profitability. To achieve this goal, leaders can invest in research and development and partner with suppliers who possess the same sustainability values.

They can also promote responsible supply chain management. Strategic leadership can ensure long-term profitability and growth by balancing economic trends and social and environmental factors.

 

Crisis Management in Global Organizations

Crisis management in global organizations is essential, especially in today's digital world where news and rumors spread quickly. However, global business leaders of multinational companies often face unique challenges when managing crises, as they must navigate different regulatory environments, cultures, and stakeholder expectations.

Organizations that establish a comprehensive crisis management plan can respond more quickly and efficiently when disruptions occur. These organizations can identify potential issues before they take place and create a proactive plan in the event that any problems occur.

Crisis Management Case Studies

Adaptability and agility key for business success at home and abroad. Companies that can shift and pivot their business models are more likely to survive the test of time and thrive.

Some international brands can serve as case studies for crisis management:

  • Coca-Cola – The company faced its first major challenge when creating a name for Coca-Cola in Mandarin Chinese. The company’s first attempts at a name didn’t translate well into different dialects, but the final version “Ke Kou Ke Le” (“tasty fun”) was more successful.
  • Johnson & Johnson – In 1982, the company experienced the Tylenol crisis, and cyanide-laced Tylenol capsules resulted in the deaths of several consumers. The company immediately posted recall notices in all markets where the products were sold and recalled 31 million bottles. As a result of the recall, Johnson & Johnson produced tamper-resistant bottles and packaging in all countries around the world.
  • Meta – In 2021, Frances Haugen leaked documents that suggested Meta prioritized profit over consumer safety. Meta swiftly responded to the allegations by committing to increased transparency and investing in safety features to protect users.

Transparent, timely, and effective communication with global business leaders and stakeholders at home and abroad can assist in managing a crisis and building trust.

 

The Role of Emotional Intelligence in Successful Global Leadership

 To be successful on the global stage, leaders must influence and inspire others. Emotional intelligence (EI) impacts leaders in all multinational corporations.

According to Join the Collective, emotional intelligence in global leadership accounts for up to 90% of the difference between outstanding and average leadership. These types of leaders show empathy and credibility and can impact employee resistance to change.

To better understand EI’s connection to strategic leadership, it’s helpful to recognize its four components:  

  • Self-awareness
  • An awareness of others’ emotions
  • An ability to manage change
  • The ability to direct emotions constructively

These components empower leaders to make informed decisions, inspire collaboration, and build trust with their teams.

Emotional intelligence is an essential component of global leadership. Global leaders must develop an acute awareness and sensitivity to cultural diversity.

Emotional intelligence equips leaders to perceive and navigate the cultural norms, values, and communication styles needed to build trust and rapport with international teams. Empathy is necessary when leaders work with team members from diverse backgrounds.

 

Leadership Styles Across Cultures

Exploring multicultural leadership and differences in leadership styles is a key driver in managing global trade and teams. Leadership skills can vary significantly across cultures as cultural norms, values, and societal expectations  shape how leadership is perceived. To be successful, global leaders in today's business world must adapt their leadership style to fit different cultural contexts to promote inclusivity and create cultural awareness, as well as transparent communications.

The right global leadership skills can increase productivity, align with organizational values, and promote cultural sensitivity. All of these factors are crucial for business success in international markets.

 

The Future of Work in an Increasingly Global World

Digitization, remote work, and the gig economy are changing leadership dynamics. Leaders must adapt to these changes while maintaining team cohesion, adopting a global mindset and clear vision, and redefining workplace culture. High-performing cultures require employees who are engaged, empowered, and innovative.

The past five years have brought significant and disruptive challenges – from workforce shortages to rapid tech advancements – which have sparked employee fatigue across industries. Many leaders are expected to cut expenses and increase company growth.

According to Gartner Research, executives will be expected to prepare for a workforce marked by the evolving role of management as they encounter emerging talent risks that will likely impact their organizations. Global leaders must take action to prepare their organizations to survive and remain competitive on a global scale.

At the same time, new technologies such as AI are expected to disrupt nearly every industry, leaving global leaders wondering how to cope with rapid changes in the business world. Workforces must restructure their organization to incorporate AI and other innovative technologies into the workforce.

Many businesses will experiment with new technologies, such as “nudge tech,” to promote effective collaboration and communication. Employees will increasingly turn to AI tools such as “bots” to provide effective feedback and recommendations on employee performance.

AI tools are expected to enhance productivity, create efficiency in the workplace, and free up employee time, allowing. more time for creativity and strategic task completion. AI tools enable business executives to manage and retain high performers in an AI-driven environment.

In a global landscape that is constantly changing, effective global business leadership demands:

  • Adaptability
  • Cultural competence
  • Strategic thinking
  • A global mindset
  • A commitment to sustainability

From fostering sustainability and emotional intelligence, embracing diverse leadership styles, preparing for technical disruptions, and managing crisis situations, global business leaders must balance profitability with social and environmental responsibilities. Thriving in international markets requires innovative practices but also ethical stewardship, transparency, and collaboration. By prioritizing these qualities, global business leaders can drive meaningful progress, inspire trust, and ensure lasting success in a complex, interconnected global economy.

 

Business Degrees at American Military University

For adult learners interested in global business leadership and other topics related to business, American Military University (AMU) offers several degrees:

These degree programs feature different concentrations and courses in a variety of topics so that students have the option of choosing the courses that best suit their professional interests. Sample topics include international business management, international marketing, globalization and the market economy, and international law and regimes.

To ensure high academic quality, these degrees have specialty accreditation from the Accreditation Council for Business Schools and Programs (ACBSP®).

For more information on these degrees, visit AMU’s business administration and management degree program page.

ACBSP is a registered trademark of the Accreditation Council for Business Schools and Programs.


About The Author

Dr. Cynthia Silvia is a full-time faculty member for AMU’s Dr. Wallace E. Boston School of Business. Dr. Silvia holds a bachelor’s degree in elementary education and a master’s degree in education from the University of Rhode Island, as well as a master’s degree and a doctoral degree in healthcare administration from the University of Phoenix.

Dr. Silvia has taught online and on-campus at the university level for over nine years. Additionally, she has held various retail management positions over the past 38 years for F.W. Woolworth/Woolco, Bradlees, Ames, Sears, Toys "R" Us, Babies "R" Us, and CVS Pharmacy.