ArmyIgnitED
We welcome soldiers eager to advance their knowledge and education journey through American Military University (AMU).
ArmyIgnitED is here to facilitate your educational journey using Federal Tuition Assistance (TA) and support your education path.
Looking to get started using ArmyIgnitED? Here's some quick steps to get you started on your journey.
Quick Steps
- Apply to American Military University, if you have not already applied.
- Set up your ArmyIgnitED account using your Common Access Card (CAC).
- Set up your Education Goal in ArmyIgnitED to align with your degree program and education goal.
- Register for your course(s) through AMU.
- Submit a Tuition Assistance Request (TAR) in ArmyIgnitED that matches your registered course(s).
- The course number, course start date, and course end date in ArmyIgnitED must match your AMU registration EXACTLY. If you are taking an 8-week course with AMU, you must request TA for 8-week term dates.
- Ensure correct supervisor or commander’s representative is indicated on your ArmyIgnitED account for the TA approval process.
- Your TAR will be sent to Army for approval.
- Approved TARs are automatically sent over to AMU. Allow one to two business days for AMU to receive your TAR.
- AMU will invoice the Army a minimum of nine weeks after the start date.
- The Army will issue payment directly to AMU after invoicing.
Need additional help? See detailed steps and FAQs below.
Getting Started in ArmyIgnitED
ArmyIgnitEd Account Creation & Education Goal
1. Create your ArmyIgnitED Account:
- Create your ArmyIgnitED account using your .mil email address
- You will need a CAC card to access ArmyIgnitED
- If you haven't used TA before, you will need to complete TA 101 training. For questions or assistance with this requirement, contact your Army base education center, education services officer, or submit a help ticket on ArmyIgnitED.
2. Set up your Education Goal in ArmyIgnitED
- Institution: American Military University (AMU)
- Program level – indicate the program level to match your enrolled program at AMU
- Program- indicate the degree or certificate program to match your enrolled program at AMU and your evaluated degree plan
Registering for Courses and Requesting TA
1. Register for your courses on your AMU ecampus, selecting Military Tuition Assistance as your payment type.
2. Save your registration confirmation so you can reference the information when you request TA. You can access the registration confirmation page for previously registered courses in the Academic Plan & Forms menu on your AMU ecampus.
Note: While it is allowed to use Title IV Federal Student Aid (such as FSA loans and Pell Grant) with Federal Tuition Assistance, you must select Military Tuition Assistance as your payment type on the Select Payment Type screen during course registration.
Need help registering for courses? Contact our Registrar at 703-396-6867 or [email protected].
3. Submit a TA Request in ArmyIgnitED, matching the EXACT course number(s), course start date, and course end date as your AMU registration.
Steps for Submitting your TA Request:
- From your ArmyIgnitED dashboard, locate “Active Education Goals” and then select “Apply for Funding” to begin the tuition assistance request process.
- Verify “Supervisor and Personal Contact Information”. Click the pencil icon to edit any information that needs to be updated.
- If all information is correct, click “Verify and Proceed”.
- If information needs to be updated, please edit your account details. If all information is correct, click "Verify and Proceed."
- Acknowledge the student agreement under "User Agreement" – read fully, check ALL boxes to agree to the conditions, and then click "I Agree Continue."
- Verify your current education center, identify if deployed, then select "Next" to continue the application process.
- Verify education institution, campus, and institutional student ID:
- Education Institution: American Military University (AMU)
- Campus: American Military University – Main Campus
- Institutional Student ID: This should be a seven-digit number (some older student IDs may be shorter). This is NOT always the same as your login.
- Click "Next" once all information is correct and reflected accurately in the system.
- Select your EXACT course start date and end date. (You can verify accurate dates using your registration confirmation, located in the AMU ecampus Academic Plan & Forms tab.)
- Each start date will have both 8- and 16-week options. You must select the EXACT dates of your course. If you are enrolled in an 8-week class, you must select the correct 8-week term dates.
- The Army will not pay tuition assistance (TA) if the dates do not match your registered courses.
- If you do not see your term dates, you are likely outside the window to request TA. Do NOT proceed with submitting requests for incorrect dates, as funding will not be approved.
- Add your enrolled course by clicking on "Add Course."
- Select your desired course by clicking on the "+."
- Verify the course information. A Location and Cost Per Credit must be selected to proceed.
- Location: DL/Online
- Cost Per Credit: $250
- Select “Add Course”.
- Scroll to the bottom of the page and click "Submit." Do NOT add multiple courses on the same TA request, as each request must be submitted separately.
- You will then receive confirmation that your TA request has been submitted and processed. Click "Finish." (Note: you have the option to print your TA request for your records.)
4. Your Tuition Assistance Request (TAR) will be sent to Army for approval. TARS will be sent for command-approval first.
- It is your responsibility to follow up with your chain of command or their designated representative to ensure they approve your TA in time.
- Warning: ArmyIgnitED will automatically delete any TARs that are not command-approved 5 days prior to the start date of class.
- Command-approved TARs will then either be automatically approved or routed to an Army Education Counselor for final authorization.
5. Your approved TAR will be automatically sent to AMU. Please allow one to two business days for processing and posting to your student account.
- If your approved TAR matches your course registration, we will confirm it in your AMU ecampus and you will receive a confirmation email.
- If your approved TAR does not match your course, or if additional documents or corrections are needed, we will contact you via the primary email address on your account with further instructions and support.
FAQs
Getting Started, Education Goal, and Evaluated Degree Plan
Yes, you will need to request TA for each new enrollment/registration in ArmyIgnitED, upload your evaluated degree plan (Academic / Degree Plan in your ecampus), and make changes to your academic goals if you change your program.
If you are new to AMU, you should wait to upload your evaluated student degree plan in your ecampus to your ArmyIgnitED account until your initial transfer credit evaluation is complete. You will be allowed to complete 6 SH before being required to upload your evaluated degree plan to request additional TA funding.
Once the academic goal is submitted, it must be approved by the education counselors.
The EDP is your personalized academic plan detailing the requirements needed to complete for your program, including courses needed, courses completed, and transfer credit applied. This should only be provided to the Army after the transfer credit evaluation has been completed. ecampus
To locate your Academic Plan in your AMU ecampus, you will:
- Log into the AMU ecampus
- Select Register at the top of the page
- Click on the link that says “Download Degree Plan” (military students, please download for TA approval)
- Save the downloaded file
You must use the download link to save a copy of your degree plan so that it shows your name and other information that is required by the Army for approval.
If the EDP is not uploaded during the Education Goal creation (during account set-up), you will have to send it to the Education Center to upload.
No. The Army allows you to take up to six credit hours towards a new Education Goal before you are required to provide the Evaluated Degree Plan. This allows you to get started on your education while your transcripts are being received and evaluated for transfer credit.
If you do not provide the Evaluated Degree Plan when creating your Education Goal, you will be required to email your degree plan to your Army Education Center or attach it to a help desk case in ArmyIgnitED.
Requesting TA
TA can be requested up to 60 days prior to a course start date, but no later than seven days prior to a course start date. ArmyIgnitED will not allow you to submit a TA request if it is not within this timeframe. Any TA requests placed within seven days of a course start date will be denied funding by the Army.
All AMU term dates are pre-loaded in ArmyIgnitED. If you do not see your term dates, then it is likely outside the window to request TA. The earliest you can request TA is 60 days prior to the start date of class. The deadline to request TA is seven days prior to the start date of class.
If you do not see your term dates in ArmyIgnitED, do not submit a TA request for the wrong dates. It cannot be used and will unnecessarily tie up the TA funds.
All courses in the AMU course catalog are loaded into ArmyIgnitED; however, some courses may not appear in the usual numerical order.
For example, COMM120 may not appear in the expected numerical order. Try typing just the Subject (COMM) and a single word for the Title (Information) and you should see both COMM110 - Information and Digital Literacy and COMM120 Information and Digital Literacy. Be sure to select the EXACT course for which you are registered.
If you are using Army Tuition Assistance, you need to register for the course in your AMU ecampus and submit a Tuition Assistance Request (TAR) that matches the course information in ArmyIgnitED. The course code (i.e. COMM120, MATH110), course start date, and course end date on the TAR must match the AMU registration.
You should save the Registration Confirmation from your AMU ecampus to reference when requesting TA. After registration, this is available on the AMU ecampus by going to the Academic Plan and Forms menu, then select Registration Confirmations.
You CANNOT add courses to the same TAR if they do not have the exact same start and end date. Your TAR must indicate the exact start and end date of the course. Army will not pay TA to the school if the course code (i.e. COMM120), start date, and end date do not match exactly with your registered courses.
If courses have the exact same start and end date, we do NOT advise combining them on the same TAR. It is strongly encouraged to submit a separate TAR for each course. Courses combined on the same TAR are tied together. If you decide to drop one of the courses before the start date of the class, you will not be able to cancel the TAR on your own for just one of the courses. ArmyIgnitED will cancel the TAR for all courses on the TAR. This will cause a delay in the funds being reallocated to your TA account for use in future courses in the fiscal year.
Contact your Army Base Education Center. The Education Center you are assigned is in the right-hand navigation column, after you login to your ArmyIgnitED account.
Login to your AMU ecampus and select Enter Courses. Your registered courses will be listed on this page. The Course Code and Course Name are listed on the left and the payment type is listed on the right for each course. If Military TA is listed as the payment type, and AMU has NOT received and confirmed an accurate TAR is on file, you will see a notice under the course that says, “TA Eligibility is not yet confirmed.” If you do not see this notice and TA is indicated as your payment type, then we have received your TA authorization and confirmed it matches your course.
If you still need help? Contact the Military Assistance Team at 703-396-6437 or [email protected].
Reporting Grades and Graduation
Grade changes will be updated by the Military Registrations team. Please email [email protected] if your course's final grade is changed on your AMU account. The Military Registrations team will update your final grade on your ArmyIgnitED account.
Course Drops, Withdrawals, and Invoicing
Invoices for withdrawn courses where tuition is still owed are submitted during the regular invoice cycle.
$0 invoices for dropped courses or courses that do not match an AMU registration are usually submitted outside of the regular invoice cycle. We attempt to identify and submit these early so the TA funding can be reallocated to the student’s fiscal year funds in ArmyIgnitED.
You will submit the drop or withdrawal form in your AMU ecampus, by going to the Academic Plan & Forms menu, then selecting the Course Drop/Withdrawal Request Form, located under University Forms. You will need to select the course and complete all prompts until you receive confirmation that the course has been dropped or withdrawn.
If you drop your course before the start date on the TAR, you should also return to ArmyIgnitED and cancel the TA request. Failure to do so will delay the funds being re-allocated to the fiscal year funding allotment
For ArmyIgnitED TA purposes, a “dropped” course is a course that is registered with AMU indicating military TA as the payment type, AMU confirms the tuition assistance matches the registration, then you either drop the course before midnight eastern time on Sunday of the first week of class or is dropped for non-attendance in week one.
AMU will submit dropped courses to the Army around the 15th of the month coinciding with the start date of the TAR. For example, if the TAR has a January start date, the dropped course would typically be submitted around the Jan. 15.
If you drop a course prior to the start date listed on the TAR, you should also cancel the TAR in ArmyIgnitED. If the course is on a TAR with another course you are taking, you should NOT cancel the TAR if it is within seven days of the start date of class, as this will cancel TA for all courses on the TAR.
If you have a TAR that does not match a registration at AMU, you should cancel the TAR before the start date listed on the TAR. If you do not cancel it, AMU will need to manually locate the incorrect TARs and cancel them accordingly. This will result in delays to the TA funding being reallocated to the fiscal year allotment for TA.
A course withdrawal is when you complete the first week of class, then withdraw in the second week or later. Withdraws are subject to the AMU refund schedule, published in the Student Handbook.
The “W” grade for a course withdrawal is sent to the Army usually within two weeks of the end date for the full course length.
Withdrawn courses are invoiced during the regular TA invoice cycle. We will make all attempts to invoice only the amount according to the tuition refund schedule, where possible, to avoid having to send a refund back to Army.
A withdrawal is not considered a successful completion of the course. Army will still pay AMU the tuition that is owed, then you will need to work with Army regarding any potential recoupment actions since the course was not successfully completed. You should reach out to your Army base education center or education counselor for any questions regarding recoupment.
This guidance is subject to change as additional details and information about the system is shared by Army Education Services.
The appearance of U.S. Department of Defense (DoD) visual information does not imply or constitute DoD endorsement.