AMU Doctoral Handbook
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Last Revision: January 24, 2025

Ordering and the Release of APUS Transcripts

Students must wait 24 hours after a grade is posted to their Academic Record before ordering a transcript to ensure that the grade will be reflected on their transcript. This will give adequate time for all information to be posted to a student's transcript.

Students may order APUS transcripts through the online student portal, with the option of either electronic or paper transcripts. Once a student is logged in to their student ecampus, they will hover over Academic Plan and Forms, then select Order APUS Transcripts from the University Forms Menu. If a student has forgotten their student ID or password, they should call our Student Support Services at 877-755-2787.

APUS offers the options of electronic transcripts, paper transcripts, or a free download of a student's academic Student Agreement. Fees for our transcript orders may be found in the APUS fee schedule.

The electronic transcript is the cheapest and fastest way to get a transcript to a third party quickly. For military students, the Community College of the Air Force (CCAF) now accepts our electronic transcripts!

If a student is utilizing a government or military computer that has blocked access to this website, they must utilize a personal computer to place their order.

Students must have attended an APUS course to be eligible for the release of a transcript. This means students have either completed a course for a final grade, passed an APUS-offered competency exam, or withdrawn from an APUS course after the first week.

Students will not be able to order an unofficial or official APUS transcript if:

  • They have not submitted all of their required admission documents yet. A student's record status will still show in their portal as INCOMPLETE.
  • They have never attended an APUS course or passed an APUS competency exam.
  • They have not completed a course with APUS.

Students who have a financial balance due to the university can order and pay for their transcripts.

Students on Incomplete Admission status who have completed a course must email [email protected] to obtain a complementary unofficial transcript for their personal use.

Degree Conferrals

Degree conferrals will appear on a student's transcript AFTER the actual conferral date of their degree. APUS cannot post conferrals before the official conferral date. It is recommended that students wait 24 hours after their conferral date to order a transcript to ensure the conferral date has been posted to the transcript. 

Transcript Display

APUS transcripts do NOT include any of the following information:

  • Dropped courses (DP grades)
  • Academic Probation
  • Academic Suspension
  • Notation of any Disciplinary Action
  • Failed grades for courses retaken after August 2008*

*These course grades will appear as “R” on a transcript but will continue to show as “F” on a student's personal academic plan and individual grade reports in the student portal.

Exceptions to APUS Transcript Release Policy

Graduation

When ordering a transcript after graduating, students should confirm the conferral date has been posted in their student record first or the awarded degree will not show up on the transcript. It is recommended that students wait 24 hours after their conferral date to order a transcript to ensure the conferral date has been posted to their transcript.