AMU Student Handbook
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Last Revision: October 29, 2024

Military Portal Information

The Military Registrations Team can assist with grade inquiries, course information questions and degree completion reporting in the respective military portal listed below.  Please contact us at 877-755-2787 for further assistance.

Air Force Portal

ConcernStudent ScenarioHow to Submit Your ConcernResponse Time

Invalid Grade in AI (Air Force)

If you are an Air Force student with a grade that is not valid posted in Air Force portal.

[email protected]

1 business day

APUS Course Not Listed in AI Portal

If you are an Air Force student trying to register through the Air Force portal and don’t see the offered APUS course you need.

[email protected]

1 business day

Conferred Degree not Posted in AI Portal

If you are an Air Force student whose degree has been conferred by APUS but it isn’t reflected in the Air Force portal yet and you are currently trying to register in a new program.

[email protected]

3 business days

ArmyIgnitED Portal

ConcernStudent ScenarioHow to Submit Your ConcernResponse Time

Missing/Invalid Grade in ArmyIgnitED

If you are an Army student who needs an emergency posting of a missing grade in ArmyIgnitED.

[email protected]

1 business day

Conferred Degree not Posted in ArmyIgnitED

If you are an Army student whose degree has been conferred by APUS but isn't reflected in the ArmyIgnitED portal yet and you are trying to register in a new program.

[email protected]

1 business day

Navy Portal

ConcernStudent ScenarioHow to Submit Your ConcernResponse Time

Missing/Invalid Grade in NCMIS (NAVY)

If you are a Navy student who needs an emergency posting of a missing grade in the Navy portal.

[email protected]

3 business days